Free Delivery over $35

Delivered to your door.
Cruelty-free

Not tested on animals
Clean Beauty

Made without parabens.

Refund policy

We want you to feel confident when shopping with Beloury. If you need to return an eligible product, please review the guidelines below.

30-Day Return Policy

Beloury accepts returns of unopened and unused products within 30 days of delivery.

To be eligible for a return, the product must:

  • Be unopened and unused
  • Be in its original packaging
  • Be in the same condition in which it was received
  • Be returned within 30 days of delivery

Because our products are personal-care products, opened or used products are not eligible for return.

Returns Based on Personal Preference

If you change your mind about an unopened and unused product, you may request a return within 30 days of delivery.

Customers are responsible for return shipping costs for returns based on personal preference. Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@essentialproductsllc.com.

Please include your order number and photos of the product and packaging when applicable.

Depending on the situation, we may offer a replacement or refund. If the issue is due to an error by Beloury or damage during shipping, Beloury will cover applicable return shipping costs.

How to Request a Return

To request a return, contact us at info@essentialproductsllc.com within 30 days of delivery and include:

  • Your order number
  • The product you would like to return
  • The reason for the return

Please do not send a product back before receiving return instructions from Beloury.

Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or payment provider to post the refund to your account.

Replacements

When a replacement is approved, Beloury will send a replacement product at no additional cost, subject to product availability. If a replacement is unavailable, a refund may be issued instead.

Final Sale Items

Products specifically identified as final sale at the time of purchase are not eligible for return unless they arrive damaged, defective, or incorrect.

Questions About a Return?

Contact us at info@essentialproductsllc.com for assistance with a return, refund, or replacement.